Last night I attended a jam packed Third Tuesday Ottawa, where the ever popular Mitch Joel wowed the crowd with some great insights from his latest book, “Ctrl Alt Delete” (buy yours here, it’s an amazing book!) Anyone who knows me, Mitch included, knows that I’m one of his biggest fans. He’s one of the...CONTINUE READING

Earlier this week, I wrote about online reputation and how important it is that you manage yours. Because the conversations will go on whether you’re there or not, and if you don’t respond appropriately, you could be in for a world of pain and a long recovery. The hard truth is, if you’re in any...CONTINUE READING

When I ask my students and clients why they’ve been reluctant to get involved with social media, their answer is almost always the same. “We’re afraid of putting ourselves out there in the public eye, for fear people might say bad things about our organization.” Social media creates a kind of funny catch-22, doesn’t it?...CONTINUE READING

It wasn’t so long ago that I went through a turning point in my online behaviour. I used to be so hungry for information – it seemed like I couldn’t get enough new stuff, and I felt under immense pressure to always be “on” – writing a great blog post or sharing awesome content so...CONTINUE READING

In a recent post, Chris Brogan put forth some great thoughts on the nature of online connections and the impact they can have. I read the post, flipped to the comments section and started typing. After about 300 words, I stopped, cut the text, and pasted it here. Sometimes, a comment becomes the thing you should...CONTINUE READING

My wise friend Geoff Livingston put out a great post this morning called “A Bad Case of NOMO”. It plays off the term FOMO: Fear of Missing Out – that drives much of peoples’ behaviour online. In Geoff’s post, he describes NOMO as “No More” – in other words, complete and utter fatigue from social...CONTINUE READING

I had a great question the other day from Nicole of Little Acorn Management: This is actually something I’ve been thinking about quite a bit lately, given that summer festival season is in full gear here in Ottawa. I’ve been a festival-goer for years, since well before the days of social media. I’ve watched as...CONTINUE READING